UPOnline Contact Centre

The UPOnline Contact Centre is available for all UPOnline student related support.

Operational Hours:

General Enquiries: SMAX is available on the UP student portal via URL https://uponline.up.ac.za/saw/ess

Student accounts or finance related queries: SMAX is available on the UP student portal via URL https://uponline.up.ac.za/saw/ess

If you’d like more information on any of our UPOnline programmes or have any other queries, concerns or need help and guidance, we’re glad to help you: SMAX is available on the UP student portal via URL https://uponline.up.ac.za/saw/ess

Queries can also be directed to UPOnline Contact Centre via email or telephonically:

Email: enquiries@online.up.ac.za

Tel: Toll-free SA:  080 023 3720  or International:  +27 12 140 0041